Managing your Guild membership or subscription is self-service and must be done via a web browser (mobile or desktop).

🚫 You cannot manage your subscription through the Kajabi app.

🚫 Customer support CANNOT cancel your subscription for you. This must be done through your account settings.

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Step-by-Step Instructions

1️⃣ Go to the Login Page:

👉 Visit www.theguildofchampions.com in your web browser.

2️⃣ Log In:

👉 Click “I Am a Guild Member” and enter your email & password.

3️⃣ Access Account Settings:

👉 Click your profile icon (avatar) in the upper-right corner.

4️⃣ Navigate to Billing Info:

 • Select Settings from the dropdown menu.

 • Click Billing Info at the top of the page.

5️⃣ Manage Your Subscription:

 • Find Guild Membership in your subscriptions list.

 • Click the three dots (⋮) next to the product.

 • Choose an option:

🔹 Update your credit card

🔹 Cancel your subscription

🔹 View your billing details

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Important Notes:

⚠️ Customer support CANNOT cancel your membership for you. This must be done through your account settings.

✅ Subscription changes (cancellations, upgrades, etc.) take effect at the end of your billing cycle.

✅ Check your next billing date under Billing Info to avoid surprises.

Updating your credit card on file is quick and easy. If your payment didn’t go through, don’t worry—you’ll receive a notification prompting you to update your payment details to ensure uninterrupted access. Here’s how to update your payment method:

Step-by-Step Instructions:

1. Log In to Your Account on a WEB BROWSER OR DESKTOP ONLY:
   Go to www.theguildofchampions.com and click the "I Am a Guild Member" button. Enter your email and password to log in.

2. Access Your Settings:

   • Once logged in, click your Customer Avatar (circle profile) in the top-right corner of the page.
   • From the dropdown menu, select Settings.

3. Open Billing Info:

   • In the Settings section, click on Billing Info located in the top-right corner.
   • You’ll see your current payment details here.

4. Update Your Card:

   • Click the three dots (⋮) next to your card information.
   • Select Replace.
   • Fill out the Replace Card prompt with your new payment details.

5. Save Your Changes:

   • Once you’ve entered the new card information, click Update to apply and save your changes.

What Happens if a Payment Doesn’t Go Through?

While I’m unable to adjust the billing date, here’s how the process works if a payment fails:

1. First Attempt: The system will try to process the payment on the scheduled date.
2. Second Attempt: If it doesn’t go through, the system will try again 3 days later.
3. Final Attempt: After another 3 days, the system will make a third and final attempt.

Cancellation: If the final payment attempt fails, your subscription will be canceled, and all access to Guild resources will be discontinued. This includes removal from the Guild Facebook group, Marco Polo groups, any additional programs you’re enrolled in, and other community platforms.

Important: Keep Your Rate Locked In! 

If your subscription is canceled, you may not be able to rejoin at your original rate. Membership rates are subject to change, and your locked-in rate cannot be guaranteed.

To avoid losing your current rate and ensure uninterrupted access to the Guild, please make sure to keep your payment information updated using the steps above.

If you have any questions or concerns, feel free to reach out to customer support—We're here to support you every step of the way! 

Zoom Meeting Links

The Zoom links will be in the Meetups sections of the Hall of Champions community.

You can access the community on the Kajabi Communities app. Or you can access the Hall of Champions community on your browser here (Best for Viewing and Navigating):

https://communities.kajabi.com/theguildofchampions/meetups

Live Guild Meeting Replays:

The most recent Guild meeting replays are available in the Guild Replay Center, located in your Kajabi account in your main Library.
You’ll find recordings for the following programs and events:

• Monday: Onramp Program

• Wednesday: Neuro Shift Coaching
• Friday: Maintenance Mastery
• Rotating sessions like Study Yourself Series, Support Groups, and Hot Seat Coaching
• Earlier Guild meetings can be found in the Guild Library