Terms and Conditions

Thank you for choosing Chris Terrell Coaching Inc. (Coach) to provide you with Group Coaching Services via a membership called the Guild of Champions (“Service”). By purchasing these servives, you ("Client") agree to the following terms and understand that you will be charged rates as listed in this agreement or via any automated billing systems that Coach utilizes. In connection with this agreement, Customer agrees to the following terms and conditions (“Agreement”) in its entirety

Description of Services

Chris Terrell Coaching (“Company”) is a company providing educational materials, programs, coaching, and consultation services for persons interested in achieving a personal transformation specifically for weight management. Company has created the Service for the purposes of educating Client on various strategies which may result in desired personal transformation goals. The Service shall include group video or audio calls at various schedules.

A more detailed list of program inclusions shall be listed on the checkout page which is displayed to Client prior to any payments be processed. It is the responsibility of Client to read this description. If any parts are unclear or if Client has questions about the information displayed on that page Client shall contact Chris Terrell Coaching.

Customer Responsibility

The Service has been developed for educational and motivational purposes only. The Company has established its Service to educate and inspire Client to pursue his/her personal goals. Client hereby acknowledges that Company does not guarantee Client’s goals, whatever the goals may be, will be reached by completing and implementing the advice and techniques in the Service.

Client accepts and agrees that Client is 100% responsible for his/her results from the Service. Client acknowledges that, as with any investment, there is an inherent risk associated. As such, Client agrees there is no guarantee that Customer will attain his/her goals by simply using the Service.

Nevertheless, Client acknowledges that he/she can optimize his/her potential results from the Service by adhering to the following:

Thoughtful and meaningful participation in the audio or video call.
Utilization of strategies discussed during the audio or video call.
Attending the calls at the scheduled date, and on time.
Taking 100% responsibility for Clients results, 100% of the time.

The success of the coaching engagement depends upon the Client’s commitment and openness to the process. If the Client believes that coaching is not working as desired, the Client agrees to communicate this to the Coach.

Client understands that Coaching services should not be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment and will not use it in place of any form of diagnosis, treatment or therapy.

WEIGHT LOSS & FITNESS DISCLAIMERS

For the purposes of this Agreement, Coach is not a doctor, nurse, registered dietitian, physical therapist, occupational therapist, psychiatrist, psychologist, therapist, Master of Science in nutrition, certified personal trainer, or other agent of Client. Client understands that the Service has been designed by Coach for general educational and informational purposes only, with the goal of providing potential strategies which may result in desired fitness or weight loss goals.

In delivery of this Service, the Company may provide guidance as it relates to fitness and nutrition, but it is ultimately the sole responsibility of the Client to make the final decision on what actions to take or not take as a result information obtained from this Service.

This Service does not include:

Guaranteed answers to Clients questions.
Eating disorder prevention or rehabilitation guidance.
Medical related guidance or advice.
Psychotherapy or other related mental health guidance or advice.

Client hereby acknowledges that Client is solely responsible for their own fitness, weight loss or health results that Client generates by implementing techniques and advice provided by Service. Additionally, Client acknowledges that the Company cannot and does not guarantee that implementation of the Service will provide Client with successful weight loss or other fitness result. Customer also agrees that he/she is solely responsible for any personal decision that Client makes during or as a result of Client’s use of the Service and indemnifies Coach from any liability regarding said decision.

Payment

You agree to the fees and payment schedule selected at checkout. Upon registering for the Program, any listed joining fee’s will be due immediately. Recurring monthly payments will be automatically charged to your card every thirty (30) days until you cancel. You can cancel at any time before the next month’s payment is charged, as outlined below in the Termination or Cancellation section of these TOU. In the event you do cancel, default or late payments will be due immediately.

If paying by debit card or credit card, you give the Company permission to automatically charge your credit or debit card for all fees and charges due and payable to the Company, without any additional authorization. You also agree that the Company is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services). If payment is not received when due, the Company reserves the right to terminate your access to the Program and all Content immediately. The Company will provide notice of the failed or missing payment to the e-mail address you provide for your account.

Failure to render any payment within the designated timeframe or to withdraw voluntarily from the Program at any point or for any reason shall result in your continued full liability for the entire cost of the Program, including all payments associated with any selected payment plan. The Company retains the right to impose a late fee on all outstanding balances that exceed thirty (30) days past due. You hereby agree to indemnify the Company for all costs incurred in the collection of such payments, including but not limited to legal fees and expenses that arise from delayed or defaulted payments.

Refunds

The Company wants you to be happy with the Program, but because of the time and effort that goes into creating it, all sales are final, and no refunds will be given. By purchasing or using the Program, you agree to this policy. Refunds won’t be provided under any circumstances unless required by law.

If someone breaks the rules outlined in these Terms & Conditions (T&C), the Company has the right to decide how to handle it at its sole discretion. If you disagree with how another participant is disciplined for breaking rules and ask for a refund because of it, that request will be denied.

If a participant violates the rules outlined in this agreement, the Company can remove them from the Program without warning or a refund. This decision is entirely up to the Company.

Sometimes, the Program includes optional extras that are only offered to certain participants. If you’re not invited to join these extras, it doesn’t mean you’re entitled to a refund. Refunds for this reason won’t be given.

Chargebacks

Finally, the Company does not allow chargebacks through your bank or credit card company. If you dispute a charge or threaten a chargeback, the Company may report it to credit bureaus or add it to chargeback databases, which could impact your credit score. To fix this, you’d need to pay back the full amount of the chargeback.

Discontinuation of Services

The Client may opt to discontinue the Services at any moment and for any reason. The Client acknowledges that all fees paid are non-refundable. In the event that the Client desires to terminate the Services, such action should be executed through the self-service option available on Kajabi. For any issues encountered during the termination of services, the Client is encouraged to reach out to [email protected].

Customer services will not cancel your membership for you. They will direct you to the location in your user profile where you cancel.

Cancellation or termination does not entitle you to any refund and any remaining, default, or late payments will be due immediately.

(Note: It's like canceling Netflix. You don't call, Netflix to cancel.)

Testimonials

Coach commits to safeguarding the Client’s personally identifiable information. However, Coach may periodically utilize generalized statements regarding the Client’s achievements for testimonial purposes as part of Coach's marketing strategy. By consenting to these Terms, the Client permits Coach to share the Client’s success narratives as testimonials in any manner across various media at the sole discretion of Coach.

Ownership of Content

The words, videos, voice and sound recordings, training materials, design, layout, graphics, photographs, images, information, materials, documents, spreadsheets, online tools or calculators, data, databases, and all other information and intellectual property that are accessible on or through the Company’s website, any third-party website used by the Company for the distribution or hosting of the Program, as well as the content of emails sent to you by the Company—collectively referred to as "the Content"—are the property of the Company and/or its affiliates or licensors, unless otherwise specified. Furthermore, such Content is protected by copyright, trademark, and other applicable intellectual property laws

Release of Use

Client acknowledges that live group coaching sessions will be recorded. Client acknowledges that his/her/their image, voice, and video may be used in conjunction with the regular business of Chris Terrell Coaching Inc.

Indemnification & Limitation of Liability

Client hereby acknowledges that Coach is not liable for any injuries that may arise from Client’s actions, omissions, or decisions based off Client’s participation or use of this Service, including but not limited to: a decision to change eating habits or start a new diet, a decision to start a new exercise program or workout, or a decision to change or begin any behavior. Customer hereby agrees to indemnify and hold harmless Company of any claims that may arise after use of this Product.

Headings & Formatting

Headings and Formatting used in this Agreement are provided for convenience only and shall not be used to construe meaning or intent.

Severability

If any term of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then this Agreement, including all the remaining terms, will remain in full force and effect as if such invalid or unenforceable term had never been included.

Governing Law

Company is in the United States and is subject to the applicable laws governing the United States. The governing law for this agreement is the laws of Arkansas.

Arbitration

The parties agree that they will use their best efforts to amicably resolve any dispute arising out of or relating to this Agreement. Any controversy, claim or dispute that cannot be so resolved shall be settled by a binding arbitration.